From the minute I arrived at the shop, I was met by courteous and helpful employees. I stopped, without an appointment, to have a safety inspection done. I did not need to wait. John, the owner of the shop, met me as I went into the office and took over from there with the safety check. There were a few things to address and John explained what I needed to know and how best to deal with them. In short time, my car was safety checked, I got a mini-lesson in auto mechanics, I met some nice professional people, and I was on my way back to work with no delay. If I need work done on my car in the future, I will not hesitate to go to Starkeys.